Legal information

  1. Company information
  2. Consumer Dispute Resolution

I. Company information

Company name and postal address:
dotplex Limited
7 Oxmantown Road
Dublin 7
Ireland

Contact details:
Phone: +353 1 699 4389
Email: support@dotplex.com
Contact form: https://www.dotplex.ie/contact

Company registration:
Registered in Dublin, Ireland.
Registration Number: 577743
Registered Office: 7 Oxmantown Road, Dublin 7
Director: Jan Münnich (German)

VAT ID:
IE3407149IH

The information on this page applies to the following websites:
https://www.dotplex.ie

Information regarding links on this website:
On this website we link to other websites which are not under our control. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

II. Consumer Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR), which you can find here: https://ec.europa.eu/consumers/odr/. Our email address is: support@dotplex.com.

We are not obliged and not willing to participate in dispute settlement proceedings before a conciliation body.

You may want to ask, why we do not participate in a dispute settlement before a conciliation body?

The reason is that the costs of a dispute settlement have to be paid solely by the company. Especially with low amounts involved, the costs would be so high that it would not be economically reasonable for us. In contrast, we will try to make dispute settlements unnecessary with a customer-friendly complaint management.

Effective: 7 February 2018

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